(around 350 words)
I give below two short definitions of Ethics:
· a discipline dealing with what is good and what is bad, and with moral duty and obligation
· a branch of philosophy, encompassing right conduct and correct way of living
While talking of Ethics in Business, a term that usually comes up is Caveat emptor, a Latin term which means “Let the buyer beware”. Under this doctrine, the buyer can not recover from the seller for the defects on the product that have rendered the product unfit for use. This term seems to have evolved from the basic suspicion that a seller is an unethical person always out to rob you and therefore you- the customer- should be alert and careful.
Let me give this a twist. I give below two scenarios.
· A seller offers you a discount of ten percent on the price of a product (let us assume the price is Rupees 100.00). The seller prepares a bill for Rupees. 85.00. You make the payment, collect the product and sneak away quickly from the showroom while fully knowing that discount of ten percent means Rupees 90.00 and not 85.00.
· You buy a product for Rupees 92.00. You give the seller Rupees 100.00. He returns Rupees 18.00. You simply pocket the money and vanish from the scene with the full knowledge that he has paid you Rupees 10.00 extra.
Now the questions are:
· Should you have alerted the sales person about his mistake and paid him the correct contracted price (or returned to him the extra amount that you received)?
· If you did so, will you be branded by the Society as a stupid person who is not `worldly-wise’?
· If you didn’t do so, is your behaviour unethical (a term usually reserved for the seller)?
Think it over. Over the weekend, if you do not have anything else to do.
S .Gopal ….Keying in is better than idling